![]() Moreover, you can only set up localized and toll-free numbers on Google Voice’s highest plan, which also requires you to have a genuine presence in that location. It offers customizable greetings, a virtual receptionist, company hours, and local toll-free numbers across all of its plans, whereas Google Voice only provides these features on its Standard and Premier plans. Google Voice lacks some features that many of its competitors provide, such as 8×8, which scores 4.8/5 in our research. When ranking the inbound and outbound features of business phone systems', Google Voice takes 11th place of the 12 we looked at, with a low 2.6/5 features score. Google Voice's Inbound and Outbound Communication Features Its limited call features and software integrations will block your team from incorporating helpful business solutions outside Google.ġ. On the other hand, Google Voice will not be a good fit for organizations that require advanced call features. This makes reaching out to your global clients and team much easier. If you want to scale internationally, upgrading to the Premier plan for only $24 will allow you to make affordable international calls. In addition to this, Google Voice can route all calls from your team using a single number, making it practical for remote and hybrid teams. If you have an international presence, Google Voice allows you to make calls from anywhere. Because it has the smoothest integration with Google Workspace, it's the best business phone system for Google users. With affordable plans and user-friendly features, you'll get a phone system with limited capital. Google Voice offers all the basic features you need from a phone system, making it an affordable choice for small start-ups and businesses, especially for those that already use Google's platforms. Hence, we recommend Google Voice to businesses tha t prioritize security, particularly those that deal with a lot of sensitive information. The best part about Google Voice is its top-of-the-line security system, making it the best business phone system for security features. What Kind of Business is Google Voice Best For? It's a quick and easy way to compare prices from the best options for you. They'll then be in touch with tailored, no-obligation quotes for you to compare. Simply answer a few questions about what you need, and we'll match you up with phone systems that can provide what you want. If you'd like to find out how much your ideal VoIP system is going to cost, try our free quote matching tool. As an example, Zoom Phone provides customizable hold music, call queue, call flip, call barge, and call whisper, whereas Zoom Phone doesn't. That's a huge difference.īut the biggest point of contention is that Zoom Phone offers a wider variety of features than Google Voice for a lower price. Meanwhile, Zoom Phone users get unlimited inbound calls to more than 40 countries. With this upgrade, Google Voice users get a localized toll-free number. Moving on to their highest pricing tiers, Zoom Phone's Select plan is $20 per user per month, while Google Voice's Premier plan is $24. Whereas, Zoom Phone only offers unlimited minutes within the US. On the plus side, Google Voice provides free calls to the US from any country and free calls to Canada from the US. Even with a slightly lower price, Zoom Phone offers more functionalities, such as a localized toll-free number. Zoom Phone's Unlimited plan is $15 per user per month, while Google Voice's Standard is $16 - making it $1 cheaper. Likewise, Zoom Phone becomes cheaper as the plans go higher. What makes Zoom Phone more economical is its unlimited user limit on its lowest (Metered) plan, whereas Google Voice only has 10 (Starter plan). Like Google Voice, Zoom Phone provides the cheapest plan at $10 per user per month. If you want more bang for your buck, you should check out Zoom Phone. Despite its higher pricing plans, it offers better functionalities than Google Voice. Zoom Phone, Net2Phone, and GoTo will give you a higher return on investment - with Zoom Phone leading the pack with a 5/5 pricing score. In other words, Google Voice is very affordable but doesn't offer the best value for money, ranking fourth of the 12 providers in pricing. Unfortunately, Zoom Phone provides a better list of features at the same price. Along with Zoom Phone, Google Voice offers the lowest plan at $10 per user, per month, earning a good score of 4/5 in our pricing analysis. Nonetheless, Google Voice will be a good fit for your business if you want something easy on the budget and gets the job done. Before we start discussing the cost, you should note that Google Voice is only available to Google Workspace users.
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